Privacy Policy

7p7770 is committed to protecting the privacy and personal data of every player who uses our platform across Bangladesh. This Privacy Policy has been written in plain, accessible English so that players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across the country can clearly understand how their information is handled.

This policy describes the categories of data 7p7770 collects, the purposes for which that data is used, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you as a data subject. If you have questions about any part of this policy, our support team is available around the clock at [email protected].

7p7770 processes personal data only for lawful purposes directly related to operating a safe, compliant, and enjoyable online casino and sports betting platform. We do not sell, rent, or otherwise monetise player data by passing it to unaffiliated third parties for their own marketing use.

1. Data Controller

1.1 For the purposes of this Privacy Policy, 7p7770 acts as the data controller in respect of all personal data collected through the 7p7770.app platform. As data controller, 7p7770 determines the purposes and means by which personal data is processed.

1.2 All data-related enquiries, requests to exercise your rights, and privacy complaints should be directed to our support team at [email protected]. We will acknowledge receipt of your enquiry within 5 business days and aim to provide a substantive response within 30 calendar days.

2. Legal Basis for Processing

2.1 7p7770 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the contract between you and 7p7770, including operating your account, processing transactions, and providing access to games and betting markets.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering (AML) checks, age verification, and tax record-keeping.
• Legitimate interests: Processing carried out to protect the security, integrity, and fair operation of the platform, including fraud detection and responsible gaming monitoring.
• Consent: Processing for direct marketing communications, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

3. Cookies and Tracking Technologies

3.1 7p7770 uses cookies and similar tracking technologies (including session cookies, persistent cookies, and pixel tags) to operate the platform, remember your preferences, maintain your login session, and gather anonymised analytics about site usage.

3.2 The following categories of cookies are used on 7p7770.app:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core functionality.
• Functional cookies: Remember your account preferences, such as language settings and display choices.
• Analytics cookies: Collect anonymised data about how players use the platform so we can improve performance and content.
• Security cookies: Help us detect and prevent fraudulent activity and protect your account from unauthorised access.

3.3 You may control cookie settings through your browser. Disabling essential cookies may impair your ability to use certain features of 7p7770. Disabling analytics cookies will not affect your ability to access or use the platform.

4. Data Sharing and Third Parties

4.1 7p7770 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. Your data is shared only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and affiliated Bangladeshi bank partners receive transaction data necessary to process your deposits and withdrawals.
• Game providers: Game studios including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming may receive a session token and anonymised player identifier to facilitate gameplay. They do not receive your full name, NID, or payment details.
• Identity verification providers: Third-party KYC verification services may process your submitted identity documents for age and identity confirmation. These providers are contractually bound to handle your data securely and solely for verification purposes.
• Legal and regulatory authorities: Where required by applicable law or a valid legal order, 7p7770 may disclose your personal data to law enforcement, regulatory authorities, or courts.
• IT and infrastructure providers: Hosting, security, and technical service providers who process data on our behalf under contractual data processing agreements with appropriate security obligations.

4.2 All third-party service providers with whom 7p7770 shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with 7p7770's instructions.

5. International Data Transfers

5.1 Some of 7p7770's service providers and game content partners operate from locations outside Bangladesh. Where personal data is transferred internationally, 7p7770 takes steps to ensure that appropriate safeguards are in place, including contractual data protection clauses, to maintain the security and confidentiality of your data regardless of the jurisdiction in which it is processed.

6. Data Retention

6.1 7p7770 retains your personal data for as long as your account remains active and for a period of at least five (5) years after account closure. This retention period reflects our legal obligations under anti-money laundering legislation, financial record-keeping requirements, and dispute resolution needs.

6.2 KYC documents submitted for identity verification are retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later.

6.3 Customer support records, including live chat logs and email correspondence, are retained for a minimum of three years from the date of the interaction.

6.4 Where data is no longer required for any lawful purpose, 7p7770 will securely delete or anonymise it in accordance with our internal data retention schedule.

7. Data Security

7.1 7p7770 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 7p7770 servers;
• Encryption of sensitive data at rest, including identity document scans and payment identifiers;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments of our platform infrastructure;
• Automated fraud detection and anomaly monitoring systems operating in real time;
• Secure data centres with physical access controls, redundant power, and fire suppression systems.

7.2 Notwithstanding these measures, no method of data transmission over the internet or electronic storage is completely secure. You should protect your 7p7770 account credentials and immediately notify us at [email protected] if you suspect unauthorised access to your account.

8. Your Rights as a Data Subject

8.1 As a player using the 7p7770 platform, you have the following rights in relation to your personal data, subject to applicable legal exceptions:

• Right of access: You may request a copy of the personal data 7p7770 holds about you.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that 7p7770 restricts the processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to 7p7770.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8.2 To exercise any of these rights, please contact us in writing at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days. In complex cases we may require up to an additional 60 days, in which case we will notify you of the extension and the reason for it.

8.3 We may ask you to verify your identity before processing a data rights request to ensure your data is not disclosed to or altered by an unauthorised third party.

9. Children and Minors

9.1 The 7p7770 platform is strictly for adults aged 21 years and above. We do not knowingly collect or process personal data relating to individuals under the age of 21. If you believe that a minor has registered on our platform or submitted personal data without parental consent, please contact us immediately at [email protected]. We will investigate and take appropriate action, including immediate account closure.

10. Marketing Communications

10.1 With your consent, 7p7770 may send you promotional emails, SMS messages, or push notifications informing you of bonuses, new games, cricket and BPL betting offers, and platform updates. You may opt out of marketing communications at any time by contacting [email protected] or by following the unsubscribe link included in each marketing email.

10.2 Opting out of marketing communications does not affect transactional communications, such as deposit confirmations, withdrawal notifications, account security alerts, or KYC verification requests, which are sent as part of the contractual service.

11. Changes to This Privacy Policy

11.1 7p7770 reserves the right to update this Privacy Policy at any time. Where material changes are made, we will notify registered players via the email address associated with their account. The updated policy will be published on this page with a revised effective date. Continued use of the 7p7770 platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

12. Contact and Complaints

12.1 If you have any questions, concerns, or complaints about how 7p7770 handles your personal data, please contact us at [email protected]. Our support team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

12.2 If you are not satisfied with our response to a privacy complaint, you may submit a formal written complaint to [email protected] with the subject line "Formal Privacy Complaint". We will provide a written response within 14 calendar days of receipt.